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Date: April 29, 2024 Mon
Time: 10:48 pm
Time: 10:48 pm
Results for police performance (u.k.)
2 results foundAuthor: Spottiswoode, Clare Title: Improving Police Performance: A New Approach to Measuring Police Efficiency Summary: The police service is one of the most important of all the public services. Effective policing is fundamental to a safe and secure society, and to everyone’s sense of wellbeing. The police are central to the Government’s programme to reduce crime and the fear of crime. It is a difficult and complex job. Best Value is the central plank in the drive to improve police performance. A systematic measure of police efficiency – where “efficiency” is a measure of the police’s performance in meeting their overarching aims and objectives for the money spent – is crucial if Best Value is to work effectively. There is a plethora of indicators and information about police outputs and outcomes. But, to date, it has not been possible to draw this information together to build a comprehensive or systematic measure of relative police efficiency in meeting their ultimate objectives of promoting safety and reducing crime, disorder and the fear of crime. This is a serious gap in the Best Value strategy. This gap hits police authorities and forces the hardest because: • they lack good measures to fulfil their Best Value obligations comprehensively to compare performance (including efficiency) with others. • police authorities and forces themselves do not always know what the scope for efficiency gains is or even where they should be looking for them. • efficiency targets should take into account the actual position of each force, and thus the gains made in recent years. The Government cannot do this if it lacks a systematic efficiency measure. So, to date, the Government has set uniform, across-the-board efficiency targets. Resolving these issues through the provision of good comparative efficiency measures will always be problematic and controversial. Reliable comparative efficiency measures are technically hard to construct and rely on assumptions and simplifications that could always be challenged or objected to. Searching for the perfect approach would be fruitless. The task is to identify the best available approach, recognise its strengths and weaknesses, build on the strengths and establish approaches to limit the downsides. This study takes this approach. It recommends the joint use of two of the most advanced relative efficiency measuring techniques – Stochastic Frontier Analysis and Data Envelopment Analysis. These techniques have been used for measuring the relative efficiency of regulated private sector industries, and are increasingly being used in the public sector in other countries. This report outlines how these techniques would be integrated with the existing Best Value outcome performance information. Used this way, these techniques would effectively benchmark police authority and force performance in meeting police objectives for the resources that each authority and force has. They would help identify which authorities and forces put their resources to the best use. As a result, they would help to spread good practice and to reduce variations in police performance. The resulting comparative efficiency measures would fit seamlessly into the Best Value framework. Comparative efficiency would be measured using the key outcome measures from the existing suite of Best Value Performance Indicators. A programme of analysis, review and inspection is recommended to understand the raw comparative efficiency measures – and to adjust them as necessary. This will identify the key actions that police authorities and their forces need to take. Differentiated efficiency targets – to improve the level of outcomes for the available budget – can be drawn up to reduce, over time, the variations in performance. Details: London: Public Enquiry Unit, HM Treasury, 2000. 52p., app. Source: Internet Resource: Accessed November 15, 2011 at: http://archive.treasury.gov.uk/pdf/2000/pspp17400.pdf Year: 2000 Country: United Kingdom URL: http://archive.treasury.gov.uk/pdf/2000/pspp17400.pdf Shelf Number: 123348 Keywords: Police AdministrationPolice Performance (U.K.) |
Author: Grace, Kerry Title: Public Annoyance and Complaints about the Police: findings from the 2006/07 British Crime Survey Summary: This study examines the results from the questions that form part of the ‘Experience of the police; attitudes to the police’ module in the British Crime Survey (BCS). This focuses on the respondents’ interactions and perceptions of the police and includes a number of questions around ‘annoyance’ with, and complaining about the police. Past studies looking at these issues tend to be dated or focus on people’s attitudes to complaining rather than their experiences. This study sheds new light on this area by examining up to date, actual experiences of members of the public. The main focus of the research report is primary analysis of the 2006/07 BCS. A statistical technique called ‘logistic regression’ was also used. This indicates what characteristics are more likely to exhibit a certain outcome to provide further insight into the factors associated with annoyance and complaining about the police. In addition, there is a short trend analysis of the BCS data between 2001/02 and 2006/07 to explore changes in responses, including a look at changes by ethnic group over the six year period. The study explores the respondents’ demographics, lifestyle, attitudes towards the police and contact with the police. The aim of the study was to inform thinking about the public’s use of the police complaints system and to specifically look at three issues: The first of these concerned the extent to which members of the public have felt ‘really annoyed’ about the behaviour of a police officer and if they have decided to make a complaint; The second concerned why people do not complain after such an experience and whether awareness of how to make a complaint and other access issues have a significant role in a complaint being made; The third concerned the experiences of those who did make a complaint and specifically whether they were satisfied with the way their complaint was handled. Details: London: Independent Police Complaints Commission, 2009. Source: IPCC Research and Statistics Series, Paper 16: Internet Resource: Accessed April 22, 2012 at http://www.ipcc.gov.uk/Documents/ipcc_bcs_report.pdf Year: 2009 Country: United Kingdom URL: http://www.ipcc.gov.uk/Documents/ipcc_bcs_report.pdf Shelf Number: 117833 Keywords: British Crime SurveyComplaints Against the Police (U.K.)Police Performance (U.K.)Public Opinion |